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Choose a topic, enter your email, describe the issue or suggestion and attach up to two screenshots or files. All requests are handled through this page.

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Allowed formats: images and PDF only. Avoid sending passwords, payment details or private documents.

One support channel

Account, privacy, billing and app-store requests are accepted through this form so they can be recorded and reviewed securely.

Useful details

For bugs, include device model, platform, app version, selected learning language and the screen where the issue happened.

Privacy and deletion

For account deletion, use the privacy or delete account topic and enter the email linked to the account so the request can be verified.

Attachments

Screenshots help with visual bugs, audio errors and account issues. Please attach only files that are needed to understand the request.